FAQ

Shipping & Delivery

A: At Max Ayurveda, we process orders fast, usually within a day. Your satisfaction matters most. Expect delivery in 3-7 business days, but it might take 7-10 days for remote areas. We're here for your well-being, delivering promptly and efficiently.

A: At Max Ayurveda, we prioritize your satisfaction. Sometimes, things might not go perfectly with your order. If you have any worries, just let us know within 5 days of getting your order, and we'll fix it fast to make sure you're satisfied.

A: Yes, we do offer discreet shipping to ensure your privacy and confidentiality throughout the delivery process.

A: We typically dispatch most orders within 24 hours, excluding Mondays and public holidays. You can easily track your order from your Account section or Website footer section. We’ve streamlined the process with a user-friendly “Track Your Order” tab, providing real-time updates on your order’s precise status.

Returns, Cancellation & Exchange

A: We stand firmly behind the quality of our products and your satisfaction is our priority. If you're not completely happy with your purchase, please let us know. Check out our Returns and Refunds Policy for more details.

A: To cancel your order before shipment, simply visit your Account section and click on "cancel order." If your order has already been shipped, please reach out to our Customer Care team at +91-70875-30004(Operating Hours: 10am-6pm IST), and we'll gladly assist you with the cancellation process.

A: Please refer to our Returns and Refunds Policy to check if your order qualifies for a return. For prepaid orders not yet shipped, cancellation is processed within 24 hours, with refunds typically within 10 business days. We only accept return requests for delivered orders that meet our policy criteria. For assistance, contact our Customer Care at +91-70875-30004 (10am-6pm IST) or email us at contact@maxayurveda.in.

Ordering

A: To make a purchase:
Step 1: Select your preferred category.
Step 2: Add the item to your cart.
Step 3: Proceed to "Buy Now."
Step 4: Navigate to Checkout, fill in your order details, and confirm your purchase.

For additional assistance, feel free to contact our helpdesk at+91-70875-30004 or engage in a live chat using the feature at the bottom of your screen. We're here to help!

For prepaid orders, your confirmation status updates automatically in your Account section post-order placement. For Cash on Delivery, expect an email, SMS, and call to confirm. Simply reply 'YES', and you'll receive confirmation via email and SMS on your registered contacts.

Certainly! Feel free to place your order over the phone by calling +91 70875-30004. Our Customer Care team is ready to assist you. Note that some products and promotions might not be available for phone orders, but we'll do our best to suggest suitable alternatives.

For Indian orders, payment options include Cash on Delivery, Debit, Credit card, UPI, and Net banking. For international orders, Paypal and Credit Card are the accepted payment methods.

We use Payu Money, CC Avenue secure payment gateways for all card payments and net banking transactions. These methods ensure utmost safety for your online transactions. Additionally, we implement a 3D secure password feature for added security. Upon entering your card details, you'll be prompted to enter the Verified by Visa or SecureCode password, provided by your card-issuing bank. This ensures a secure shopping experience on our site.

A: Please note, Cash on Delivery (COD) may not be available for all pin codes due to courier restrictions. Use our pin code finder during checkout to verify COD availability for your delivery address.

Others

A: Yes, Max Ayurveda provides free online consultations led by experienced Ayurvedic doctors. Reach out via Whatsapp, email, or phone (+91 82889-64305 / support@maxayurveda.in / +91 70875 30004) from 10:00 a.m. to 9:00 p.m.

  • Prioritize a hearty breakfast and keep dinner light.
  • Avoid overeating, even if the food is tempting, to maintain a healthy weight.
  • Stick to regular meal times and never skip breakfast.
  • Steer clear of excessively hot, spicy, oily, or overcooked foods.
  • Incorporate daily exercise, such as yoga, for at least 30 minutes to two hours, to promote balance between body and mind and alleviate stress.
  • Allow a gap of 2-3 hours between meals and engaging in sexual activity for optimal digestion.
  • Remember, a healthy body leads to better performance and satisfaction in all aspects of life, including the bedroom.

A: Opt for light, easily digestible foods, such as raw vegetables in salads and fresh fruits.

Incorporate milk, yogurt, plenty of green leafy vegetables, salads, fruits, and nuts into your diet.

Ensure you drink plenty of water and include fruits in your daily intake.

Make sprouted beans a regular part of your diet for added nutritional benefits.

A: Skip heavy dinners to prevent discomfort.

Combat constipation and indigestion by consuming high-fiber foods.

Cut back on tea, coffee, cold drinks, and chocolates.

Reduce stress by avoiding a tense and hectic lifestyle.

Say no to smoking, drugs, and excessive alcohol consumption to maintain optimal blood flow and sexual performance..

A: If you have any questions, don't hesitate to reach out to us via email at support@maxayurveda.in, Whatsapp at +91 82889-64305, or give us a call at +91 82889-64305. We're here to help!